How do I upload files directly to Pequity Support?

Step 1: Open the Help Section

1. • Log in to your Pequity account.
   • In the bottom-right corner of the app, click on the “Help?” button to access support options.

Step 2: Contact Support

1. • Once the Help menu opens, select “Contact Support” from the list of available options. This will open the support contact form.

Step 3: Add Context and Attach Your File

• In the contact form, add any relevant context to your request. This could include a brief description of the issue or why you’re submitting the file.

• In your message, clearly specify the file type you are submitting, such as:
  • Updated ranges
  • Updated people
  • Comp cycle data
• Additionally, mention any data additions or specific callouts you’d like Pequity Support to be aware of (e.g., new data points, changes to current data).
• Drag and drop your file into the designated area for attachments. You can also use the “Browse” option to select a file from your device.

Step 4: Submit Your Request

• After adding the necessary context and attaching the file, click “Submit” to send your request to Pequity Support.